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New CX Realities with the Biden Administration

Joe Biden is now the 46th President of the United States of America. While the events leading up to his inauguration were unfolding, Peter Ryan and Mark Angus were busy finalising a special report and whitepaper entitled: New CX Realities with the Biden Administration. Thank you to leading industry analysts and knowledge leaders, Bill Pieper, Stuart Discount and Simon Danczuk for sharing their insights and predictions in our talk show which ultimately led to the publication of this special report.

The special report includes sections covering:

  • Predicting Biden’s Agenda and Team Picks
  • Clarity and Stability Top of Mind
  • Data Regulation and New Legislation
  • Minimum Wage Adjustments
  • New Opportunities for Latin America and Caribbean


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